INCREASE AND
MAINTAIN BOOKINGS!
Tabsor Hospitality Training has the solutions to increase and maintain bookings with effective low cost staff training.
Security & Guards
General Duties & Responsibilities
Hotel / Resort Security
Occurrence Books
Respond to Suspicious People
Respond to Theft
Respond to Vandalism
Arrest Procedure
Conduct and Duty of Security Staff
Guidelines to be a Guard
Hotel / Resort Security
Occurrence Books
Respond to Suspicious People
Respond to Theft
Respond to Vandalism
Arrest Procedure
Conduct and Duty of Security Staff
Guidelines to be a Guard
House Keeping
Cleaning Equipment
Preparing the Room for Cleaning
Towel and Sheet Folding
How to Enter a Room
Turn Down
Public Areas Cleaning
Toilet Roll Folding
Bed Making
Room Cleaning
Preparing the Room for Cleaning
Towel and Sheet Folding
How to Enter a Room
Turn Down
Public Areas Cleaning
Toilet Roll Folding
Bed Making
Room Cleaning
Front of House
Meet and Greet
Etiquette and Manners
Shift Preparation
Room Status
Handling Complaints
Telephone Skills
Check Out
Daily Task List
Front Desk
Etiquette and Manners
Shift Preparation
Room Status
Handling Complaints
Telephone Skills
Check Out
Daily Task List
Front Desk
Waiters
Table Setting & Room Decor
Steps for Order of Service
Greeting the Customer for a Meal
Taking Orders and Serving the Meal
Clearing Plates
Decrumbing the Table
Serving Drinks
Selling and Menu Knowledge
Serviette Folding
Steps for Order of Service
Greeting the Customer for a Meal
Taking Orders and Serving the Meal
Clearing Plates
Decrumbing the Table
Serving Drinks
Selling and Menu Knowledge
Serviette Folding
Bartenders
Role of the Bar Tender
Serving Drinks
Easy Drink Garnishes
Processing Drink Re-orders
Beverage Classifications
Handling a Knife for Garnishes
Correctly Clean Glasses
Serving Drinks
Easy Drink Garnishes
Processing Drink Re-orders
Beverage Classifications
Handling a Knife for Garnishes
Correctly Clean Glasses
Fire Drills
Fire Safety
What to Do in Case of Fire
How to Prevent Fire in the Kitchen
What to Do If You Are in a Guest Room
Evacuation Planning
Baggage Porters
Baggage Porters Role
Daily Task List
Taking Care of Customers Belongings
Daily Task List
Taking Care of Customers Belongings
Kitchen Porters
Role of Kitchen Porter
Cleaning in the Kitchen
A Day as a Kitchen Porter
Cleaning Procedures
Washing Plates, Cutlery, Pots, Glasses
Cleaning in the Kitchen
A Day as a Kitchen Porter
Cleaning Procedures
Washing Plates, Cutlery, Pots, Glasses
Duty Manager
Responsibility of Duty Manager
Confidential Documents
Different Types of Complaints
Event Order Form
After Function Cleanup
Setup Pre-Function / Event
Departmental Meetings
Applying Front Desk Rules
Confidential Documents
Different Types of Complaints
Event Order Form
After Function Cleanup
Setup Pre-Function / Event
Departmental Meetings
Applying Front Desk Rules
Preventative Maintenance
SOP for Preventative Maintenance
Maintenance Check List
Work Order in Public Areas & Back Office
Check List for Doors and Windows
Bathroom Check List
Breakdown Maintenance
Maintenance in Guest Room
Handling Work Orders
Work Order
Maintenance Check List
Work Order in Public Areas & Back Office
Check List for Doors and Windows
Bathroom Check List
Breakdown Maintenance
Maintenance in Guest Room
Handling Work Orders
Work Order
All our courses are conducted by experienced educators. Training will include, videos, power point presentations, practical sessions and module manuals. On successful completion of the training, participants will received certification
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